Student Services

Student Services

Student Services

The student services department of the Metropolitan University College of Medicine (MUCM) leads a coordinated effort to decrease the burden on the student and to allow them to focus exclusively on their studies. The department is dedicated to providing a warm, conducive, and supportive environment for the students to achieve their academic and career goals. MUCM student services aim at providing for the needs of the diverse student body to make their life easier when they are away from home. Student services integrates the efforts of the faculty, administrators, staff, and the student services officers. It includes a number of services that are adapted according to the specific mission and student demographics of the Metropolitan University College of Medicine and is therefore complementary to the achievement of the goals and objectives of the University. Student Services Office at MUCM has an open-door policy which helps the students to receive whatever aid required immediately.

Services provided by student services

Student Services at MUCM will provide the following services in coordination with other departments such as academic affairs and administration:

  • Academic Counseling
  • Career Counseling
  • Financial Aid Counseling
  • Services that ensure student well-being
    • Health Services
    • Personal Counseling
    • Special needs services
  • Other Academic support services

Academic counseling

This is offered to all students of the MUCM and consists of both general and individual sessions to ensure the optimization of the student success.

Student services department guides student in the procedure for obtaining letter of recommendation, which can be used to obtain scholarships and awards.

The counselling covers information on the following aspects:

  • Utilization of available academic resources
  • Adapting to the methods of learning in medical education
  • Organizational skills
  • Learning Strategies
  • Test taking skills
  • Dealing with test anxiety
  • Self-learning skills using problem-based learning
  • Faculty mentorship program
  • Peer mentoring program

Career Counseling

Career counselling is done by the faculty and clinical coordinators attached to the student services office.

Choosing elective rotations and specific clinical programs for all clinical rotations has a lot of importance in determining the students residency matching program opportunities. The student will decide on a field of specialty by taking into consideration personal preferences, abilities and affinities, training requirements, and work-life balance. Help in the form of information and counselling will be provided to help with these decisions which affect the students career. The student will meet with student services personnel involved with career counselling at multiple key points in the course of their medical education to get the required advice. The student services officers will advise the student based not only on the students personal preference but also on the students academic performance in the desired fields. Current trends in the field of medicine will also be considered while counselling the students.

The department provides Counselling and support for residency application and residency matching program. Support and counselling regarding residency application and residency matching program will be provided by a panel consisting of persons with specialized knowledge and personal experience regarding these matters.

Financial aid counseling

Student Services offers financial aid counselling to MUCM students to ensure continuation and completion of their medical education.

Financial aid counseling advice given will be based on the individual student needs and ability to procure the funds. These can take the form of:

  • Merit-based scholarships, awarded based on GPA
  • Need-based scholarships, temporary relief measure awarded on extenuating financial circumstances of a student
  • Semester-fee deferrals
  • Applying for loans
  • Dual-degree programs, where student can apply for grants through the second university.

Currently, MUCM has affiliation with Walden University which offers concurrent degree program. Walden University allows the student to apply for financial funding which is granted according to the eligibility guidelines, policies, and procedures of the Walden University.

Health services and student wellbeing

Physical and emotional wellbeing is an important component for the students successful completion of medical education. Student health services are provided through the mandatory health insurance for the students for which they pay USD 100.00 every semester. The list of providers who are affiliated to the insurance company is displayed on the notice board and is also available in the student services office.

Stress management and counselling are provided to the students both on a generalized and on an individualized basis. We at MUCM understand the stress undergone by the medical students and try our best to keep it to a minimum. Suitable measures are taken to provide adequate support to an internationally diverse student population.

Personal counselling

Medical school can be overwhelming at times, especially when balancing it with extracurricular activities, family, and other commitments. Personal counselling is provided by the Student Services for all the students at the Metropolitan University College of Medicine (MUCM).

Confidentiality regarding the personal counselling sessions would be maintained unless given expressed permission from the student or required by law to disclose. Teaching faculty or university management will not be allowed to access to information revealed during these sessions unless given expressed permission from the student or required by law to disclose.

Conflict resolution services are also offered to the students by the Student Services. This can also include acting as mediators in disputes between students themselves, or between students and other people. Personal counselling is inclusive of grief counselling, crisis counselling, relationship counselling, and depression and anxiety counselling.

Services for students with accessibility and accommodation needs:

Student Services office will receive the requests regarding accommodations for students with specific needs. Students need to provide appropriate documentation from a qualified licensed practitioner which details the difficulties being faced by the student. The required assistance or an appropriate alternative will be presented to the student after evaluation of the situation by qualified personnel in the Student Services. The accommodation and accessibility needs should conform to the standards accepted by the boards administering the USMLE and should not compromise the standard of education of the student.

Individuals with a learning disability, Attention-Deficit/Hyperactivity Disorder (ADHD), other psychological problem (e.g., anxiety, depression) or medical condition (e.g., hearing, vision, mobility/motor, endocrine, neurological) applying for accommodations at Metropolitan University College of Medicine (MUCM) must follow the documentation guidelines which are consistent with standards of practice outlined by the Educational Testing Service, the Americans with Disabilities Act and boards administering the USMLE.

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